These days we get a lot of questions about our shipping/handling charges and the impact that rising fuel costs are
having on them. The costs of all shipping related products are rising along with the price of oil. Box, labels, and packing tape
(and their associated shipping costs) are all increasing and while we have been able to absorb those increases so far, at some point
we may have to pass those increases on.
Our shipping charges are calculated using the same process and rates UPS (our shipping carrier) does. Shipping charges are based on the weight of your order
and the distance it is being shipped, plus any surcharges that UPS may apply: Residential Delivery Surcharge, Rural Delivery Surcharge, and the
variable
UPS Fuel Surcharge.
We also add a small handling charge to each order to help cover our shipment preparation costs.
You may find that shipping just one item is almost as expensive as the item itself. This is due to the fact that UPS has a
one-pound shipping minimum and prices its shipments in one-pound increments. So an item that weighs a little over a pound will
be shipped at two pounds and, with any additional surcharges, the price may seem a little steep.
Many online retailers offer discounted shipping, but make up the difference by pricing their products higher. As the saying goes,
"there is no such thing as a free lunch." We, however, would rather keep it plain and simple.
Apparel/Accessories
All of our apparel and accessory products are shipped via UPS Ground from our printing facility outside of Atlanta, GA. To understand the timeframes in which you
will receive your order from the time it is placed, please see the additional information below:
Map Effective 6/9/08
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Diploma/Certificates
All diplomas/certificates we print for you are shipped via the US Postal Service and are not able to be tracked at this time.
Diplomas/certificates are usually mailed within two business days of the order being placed.